FAQ

1. What products do you offer?
We specialize in a wide range of audio equipment, including headphones, speakers, amplifiers, and home entertainment systems. Our inventory includes both high-end brands and everyday audio solutions to meet various needs.

2. How can I place an order?
You can place an order directly through our website by selecting your desired products and following the checkout process. If you prefer, you can also visit our store in person or contact us for assistance.

3. What are your shipping policies?
Orders are packed and shipped Monday through Friday. Most orders are dispatched within 2 business days. Orders placed over the weekend or on holidays will be processed the next business day.

4. Do you offer returns or exchanges?
All sales are final, and we do not accept returns or exchanges on opened products. Unopened products can be exchanged within 14 days of purchase. Please ensure you check your selections before completing your purchase.

5. How do I track my order?
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.

6. What should I do if my product is damaged upon arrival?
If your product arrives damaged, please contact us within 48 hours of receipt. We will guide you through the process of filing a claim and replacing your item.

7. Can I get help with setting up my audio system?
Absolutely! Our knowledgeable staff is here to assist you. Feel free to reach out for personalized advice or to schedule a consultation for a custom audio setup.

8. Do you offer any warranties on your products?
Most products come with a manufacturer’s warranty. Please check the specific warranty information provided with your purchase or consult our staff for details.

9. How can I contact customer support?
You can reach our customer support team via email, phone, or through our contact form on the website. We’re here to assist you with any inquiries or concerns you may have.